the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to to identify top performers and refine agent profiles, ensuring alignment with what 'good' looks like
are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with a minimum (including root cause), providing reporting at campaign, agent and work process levels, making recommendations and ad-hoc coaching. Matric (National Senior Certificate is a minimum requirement). 2 years Quality Assurance
the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to to identify top performers and refine agent profiles, ensuring alignment with what 'good' looks like
Attorneys in Umhlanga require an IT Admin Assistant. Dealing with the day to day IT and related administrative
troubleshooting and resolving IT issues, and assisting with the maintenance of IT systems and infrastructure software. Assist with the maintenance and upkeep of IT equipment and infrastructure. Assist with technical
based in Umhlanga is looking for an IT Admin Assistant to join their small team. Will have an IT qualification
related field. A Master's degree or professional certifications (e.g., CISA, CRISC, FRM) is highly desirable
related field. A Master's degree or professional certifications (e.g., CISA, CRISC, FRM) is highly desirable
you will be working within the systems team, assisting in providing a range of reports and dashboards