We currently seeking an experienced Contact Centre Customer Service Representatives To promote and maintain company via the call centre by effectively communicating with Corporate Consumer customers, Business Large Large, Business medium, SME customers, Enterprise Business Unit (EBU) sales representatives and EBU Account assessment and/or technical support Communicate with customers via phone, email and chat Provide knowledgeable availability Work with internal departments to meet customer's needs Data entry in various platforms Operational
in change review meetings as and when required. Customer Relationship Management Engage with ACSA Business and productive long-term business relationships. Customer Relationship Management Conduct regular stakeholder Participate in relevant airport forums. Share customer-related knowledge, formally and informally, to and services can potentially add value from a customer's perspective. Promote benefits of existing technologies with the IT Group to define solutions to enable customer support functions Develop communiqués to be approved
space. Lead and manage staff members to maximize customer satisfaction and deliver services as per service service level agreements. Deliver services to customers by leveraging operational level agreements with internal
across both frontend and backend. Integrate and customize SyncFusion and Telerik components within applications