company in Cape Town. Seeking a Business Support Specialist for a 6 month fixed term contract. In this this role, you will be the first line of business support, providing essential helpdesk services for our first-line trading support, system navigation and user support training, investigating support issues, and conducting business support helpdesk for systems Xplan and IOS trading. Provide first-line trading support, addressing trading-related issues. Offer system navigation and user support training to ensure smooth operation and user proficiency
development. They are currently looking for an L1 Support Professional. Role Description We are seeking an an outgoing, organized, and friendly support professional to join our growing team and provide top-notch written communications. Delivering high quality support for our products and services to customers and communication channel would be your priority. Creating support tickets and tasks on SAP facilitating the management
Survey Sparrow etc.) are secure and functioning Support the Mar-tech team in implementation of Marketing
reporting Ensure that the Omni Channel is functional Support the implementation of Marketing Cloud processes OKRs are driven in the operations environment Support senior managers / executive on reporting, dashboards clarity of understanding Review business cases that support new initiatives / changes to existing processes processes conform to audit requirements Ensure that support structures are established to ensure smooth running
Survey Sparrow etc.) are secure and functioning Support the Mar-tech team in implementation of Marketing
sought by a dynamic Internet Service & Network Specialist to join its Cape Town team. You will carry out Manage and coordinate urgent and complicated support issues. Act as escalation point for all requests material for Support staff. As needed, schedule employee's times and provide backup support. Interact with framework for managing and improving customer IT Support in the organization. Advise management on situations situations that may require additional client support or escalation. Manage process for communicating outage/emergency
About our Client: A specialist financial services group focused on providing multi-management, index-tracking hybrid IT infrastructure, focusing on SQL database support and Azure migration. This role requires expertise efficiency of both on-premises and cloud IT systems, supporting the organisation's growth and technological advancement is fast-paced and demanding, but they foster a supportive atmosphere where everyone is encouraged to succeed plans, automate tasks for efficiency. SQL Database Support: Install, configure, maintain SQL servers for performance
ICT networks while contributing to high-level support such as strategic planning of network upgrades a dynamic Internet Service & Network Specialist. Support functions will extend from testing and troubleshooting relationship with the clients and client end-users in support of the Service Delivery Manager and Network Security
accomplished QA Tester (Automation & Manual) As a specialist recruitment consultant within the IT industry
ENVIRONMENT: A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager the co-ordination and delivery of operational support to the customer and is seen as an extension of perception of service quality, through dedicated support expertise, and consistent communication. Applicants