Service Manager needed. ● Monitor and manage the performance of the service and logistic departments usage of the service and logistics departments ● Ongoing performance management of the service and logistics expected to monitor and control leave for the service and logistics departments ● Maintain a positive within the service and logistics departments Essential ● Must have experience in managing a service division Goal Oriented and able to meet deadlines The post Service Manager needed appeared first on freerecruit.co
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
Technical Support Agent will be responsible for delivering exceptional client service experiences to all escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Previous call-centre experience in a customer services capacity, preferably on a technical support helpdesk Troubleshooting skills • Passionate about customer service Salary: On request The post Support Technician
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle
Optimizing Data. Analysis & Co-ordinating Sales Agents Performance. Microsoft Excel/Google Sheets Processes
customer needs and experience with a product or service. Requirement Analysis Understand the company's reality is managed and agreement reached Change Agent Communicates the significance due to required change
dedicated Service Desk serves as a single point of contact for reporting problems, logging service requests pressure, and a commitment to delivering excellent service to our internal and external clients Duties & Collaborate with team members to establish and maintain Service Level Agreements (SLAs), ensuring that all commitments for IT environments. Customer Service: Provide exceptional customer service, effectively communicating with skills. A commitment to delivering high-quality service and meeting user expectations. Experience with
project proposals and service delivery requirements, identifying human resource and service provider requirements communicating project deliverables, timeframes and service level requirements weekly and as required · Develop resource and materials requirements and engaging with service providers, supply chain and sub-contracting teams teams to confirm plans as required · Appoint service providers by identifying skills and resources required Supply Chain to review and identify appropriate service providers, provide input into the contracting requirements
(WCF)
- Microsoft SQL Server
- Windows Services
Tooling:
- Visual Studio
- Git
- Azure Functions
- Azure Service Bus
Advantageous Requirements:
- FIX
maintain code for various .NET applications and services and resolve any defects in systems.