systems ➢ Process any follow up action ➢ Perform all call resolutions related to assigned areas ➢ Develop for Cisco device information ➢ Log all telephonic calls ➢ SNOW: Proper updates on SNOW to be done daily NNMi: Monitor and conduct Incident Reporting ➢ Log calls where faulty network devices have been reported fault has been identified. (Area visit). ➢ Wire Centre Visits: (Make sure you have knowledge of the locations) asset tags ➢ To do troubleshooting by visiting wire centre or location where fault has been reported or identified
with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
solutions, based on defined standards from the Cloud Centre of Excellence (CCoE), from an Application and Infrastructure environment with corporate infrastructure or data centre environment to ensure effective implementation
Experience business objectives Following the user-centred design approach in designing journeys across all At least 8 years experience which includes user-centred design, interaction design, information architecture
California, USA (Silicon Valley) with offices/Offshore Centres in India (Mumbai, Bangalore), South Africa (Johannesburg
California, USA (Silicon Valley) with offices/Offshore Centres in India (Mumbai, Bangalore), South Africa (Johannesburg
real-time via a state-of-the-art remote operations centre to ensure data integrity Troubleshoot mine operations'
experience essential in the following:
with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
essential Previous working experience with User-centred design, interaction design, information architecture