ng a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix platforms as well as call centres and CEO’s Office.
the Charging, VAS, CRM, Self Service, Portal, Call Centre and Business information systems space Any Project
with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
solutions, based on defined standards from the Cloud Centre of Excellence (CCoE), from an Application and Infrastructure environment with corporate infrastructure or data centre environment to ensure effective implementation
Experience business objectives Following the user-centred design approach in designing journeys across all At least 8 years experience which includes user-centred design, interaction design, information architecture
solutions, based on defined standards from the Cloud Centre of Excellence (CCoE), from an Application and Infrastructure environment with corporate infrastructure or data centre environment to ensure effective implementation
California, USA (Silicon Valley) with offices/Offshore Centres in India (Mumbai, Bangalore), South Africa (Johannesburg
California, USA (Silicon Valley) with offices/Offshore Centres in India (Mumbai, Bangalore), South Africa (Johannesburg
real-time via a state-of-the-art remote operations centre to ensure data integrity Troubleshoot mine operations'
programs: Data Centre – Civil Works, building/constructions. Municipal electrical upgrades. Data Centre – Mechanical