Department Of Labour Customer Service Jobs Jobs in Midrand, Gauteng

Service Desk Agent Midrand

 Advanced Projects & People

Midrand

is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa Mapping network printers Service Delivery Working together as a team to reach department/team's goals by respecting each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with

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Service Manager Midrand

 Isanqa

South Africa

Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process

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Operations Specialist Midrand

 Talentcru

South Africa

functional and operating effectively, enabling customers to self-serve and buy or upgrade across any of specialist will need to investigate and case manage customer queries through effective incident management automation and ChatGPT tools. Identify gaps within customer journeys, IT and Business and fill the gaps by successful candidate with exposure to various departments as well as personal growth and self-development faults in line with severity to the relevant departments, stability forums and ensure continuous follow-up

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Digital Operations Specialist

Midrand

 Negotiable

functional and operating effectively, enabling customers to self-serve and buy or upgrade across any of specialist will need to investigate and case manage customer queries through effective incident management automation and ChatGPT tools. Identify gaps within customer journeys, IT and Business and fill the gaps by successful candidate with exposure to various departments as well as personal growth and self-development Design (advantageous)

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Product Owner Midrand

 Isanqa

South Africa

Our client requires the services of an Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office Steer and govern Group IT Service Desk initiatives and projects Manage service delivery provider/s to deliver the IT Service Desk relating to new technologies and refined processes Collaborate with department leads SKILLS ITSM (IT Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management DevOps Agile Methodology JIRA & Confluence Service Desk Methodology Provider / Contract Management

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Business Analyst Midrand

 Isanqa

South Africa

Our client requires the services of a Software Engineer ( Expert ) -  Midrand/Menlyn/Rosslyn/Home Office business processes for invoicing vehicles to Group customers and business partners as you will be responsible international specialist areas as well as with IT departments to ensure continuous standardization as well enhancements, ensure coordination with the specialist departments and describe the technical requirements as user system solutions together with the specialist departments and market testers, assist with the introduction

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Product Owner Midrand

 Isanqa

South Africa

Our client requires the services of a Technology Integrator (Expert) – Midrand/Menlyn/Rosslyn/Home Office partners and other departments and maintaining data consistency across departments and process partners Empower users for example through training and self-service solutions. Develop a deep understanding of processes

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Network Engineer Midrand

 Datacentrix

Midrand

with internal stakeholders, customers, and service providers to ensure service level requirements are met Conduct regular research on the latest trends, services and, technologies in the market that can be integrated of products and services Maintain all network solutions documentation for customers Produce Daily, weekly

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Product Owner Midrand

 A1l Digital

Midrand

Key performance Drive customer adoption and usage of digital products and services Performance will be sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential) Experience with Digital service and product management (essential) Product Development

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Operations Engineer Midrand

 Isanqa

South Africa

Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office globally. Ticket and change request creation to service groups responsible to action the request or requirement - from hardware, to software, to business or department-specific applications incl. Critical Applications QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support

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