remote aviation services is looking for Load Control Agents to join our diverse team of more than 450 colleagues producing safe quality load sheets. A load control agent is responsible for the processing of flights, this requirements for the Load Control Agent role are the following: German Load Control Agent A2 German proficiency > matric grade if pure maths English Load Control Agent > 70% matric grade if mathematics literacy >
remote aviation services is looking for Load Control Agents to join our diverse team of more than 450 colleagues producing safe quality load sheets. A load control agent is responsible for the processing of flights, this requirements for the Load Control Agent role are the following: German Load Control Agent A2 German proficiency > matric grade if pure maths English Load Control Agent > 70% matric grade if mathematics literacy >
with a ratio of 1 Head of Planning for up to 2500 agents. Currently working in a team of 2 colleagues at skills Initiative / creative thinker - a change agent Innovative with the confidence to constructively managing specialist teams within the outsourced call centre environment 3 years' experience managing and
candidates with a technical background in our support centre to provide online and telephonic service and support alert the supervisor of any trends in customer calls, complaints, or requests. Assist with all queries Minimum 3 years in an Internet Service provider call center environment. A strong understanding of Wireless
1st line support engineers Provide 2nd line data centre support at the server infrastructure level Escalate essential Min 5 years' experience supporting data centre software and must have good understanding of server
solutions, with specific focus on: Cost centre & Profit Centre accounting, allocation & assessment Report (RTR) experience. Experience with Cost Centre/Profit Centre Accounting, Profitability Analysis, Overhead
service-level obligations. Retain ownership of support-call and diligently manage to resolution. Verify whether the Team Leader or Manager of trends in customer calls. Perform research and continued effort towards education information-request in the call-logging system. Ensure that all auxiliary fields in the call-logging system are information becomes available (e.g. call-source, contact-details, CI-selection, call categories, severities, etc journals/activity history. Escalate observations where the call-logging system is incorrect or incomplete in order
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
smooth-talking diplomat and the stealth of a secret agent Create work products so high-quality they'd make
electricity and smartphones through a network of agents and merchants. The young, hardworking team values