Office Automation company is hiring. Service Controller who is highly organised, able to multi task, friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
Leading Client in the Technology Industry requires a Service Delivery Manager to join their team. Establish Establish and maintain relationships with the service provider and customer. Identify changes to the customer impact the services provided. Establish and articulate business requirements for new services or changes changes to existing services. Mediate conflicting requirements for services from different business units units. Ensure all service level requirements of customers are identified, understood, and documented in the
Our Client is currently seeking a Service Desk Supervisor to join their team Oversee all requests, incidents and external customers. Train, coach, and mentor Service Desk staff, supporting their career development improvement. Establish the Service Desk as the single source of truth and primary service delivery channel for accessible to the tech team. Assist in defining Service and Business Level Agreements to set expectations Tertiary Qualification Certifications in ITIL Service Management Skilled in A & N Advanced Excel
related activities. They are a leading Internet Service Provider (ISP) that connects you to the Internet of the IT Infrastructure, Operations, Data/Node rooms and new ISP installations. Duties will include but management Ensuring that the business products & service offerings stays competitive and in line with market-related upliftment Server / Datacenter rooms Management of all data rooms and node rooms, ensuring the technicians technicians keep them to a standard Documentation of node rooms Managing teams of technicians Keeping track of outages
Digital Platform Manage externally shared Data Rooms Follow up progress and deliverables on the TTO (Technical
Digital Platform Manage externally shared Data Rooms Follow up progress and deliverables on the TTO (Technical
provider of specialised, value-added logistics services to the IT industry. Its customers include Dell value-added technical services. TG places a high emphasis on value-add services pre- and post-delivery & the like) pre-delivery, managed deployment services (installation and setup, onsite Customer sites business needs and tailoring our versatile, modular services to enhance their competitive advantage. Job Description: strong IT background in the supply of value-add services in both pre- and post-delivery of technology products
of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers. Support clients and client end-users in support of the Service Delivery Manager and Network Security Operations escalated incidents, problems and queries. Maintains service and quality levels according to of the company years' experience delivering Network Security Services in a customer environment. Excellent Communication
and Service technology platforms across “sites” estate to maximize service delivery of IT services to maximize productivity to sites internal business services. The OSE will be assigned specific client sites users through the service desk Manage incidents, problems and changes through CRM (service desk tool) Provide