Call Centre Customer Service Team Leaders Jobs in South Africa
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IT / Computing / Software
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- Permanent
Customer Support Team Leader
Talentsphere Pty Ltd
South Africa
strong understanding of the company's products/services. Must have strong technical aptitude with a knack strong communication skills for internal staff /customers. Communication in writing and verbal well presented issues. Commitment to maintaining high levels of customer satisfaction, E-mail CVs to jefftalentsphere.world Managing and process all equipment received from any customer or any order/job card. Ensuring that the equipment equipment is released back to operations/customer. Ensuring that all customer orders received to be repaired or
share this job on whatsappCustomer Support Team Leader Centurion
Talentsphere Pty LtdSouth Africa
strong understanding of the company's products/services. Must have strong technical aptitude with a knack strong communication skills for internal staff /customers. Communication in writing and verbal well presented issues. Commitment to maintaining high levels of customer satisfaction, E-mail CVs to jefftalentsphere.world Managing and process all equipment received from any customer or any order/job card. Ensuring that the equipment equipment is released back to operations/customer. Ensuring that all customer orders received to be repaired or
Call Centre Manager Nelspruit
Careercare-saNelspruit
R17,500 - R25,000 Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The overseeing and optimizing customer support operations, contributing to a positive customer experience and the the overall success of the support team. Lead a team Monitor performance Quality assurance Workflow optimization & development Technology management Analyse customer feedback Escalation management Resource planning
Senior Actuary: Team Leader Negotiable
Moving Heads PersonnelCape Town Region
ACTUARIAL EXPERIENCE IN THE FINANCIAL SERVICES/INSURANCE SECTOR IS ESSENTIAL Responsible for the development
Team Leader Cape Town, South Africa
Staff UnlimitedCape Town Region
Description Team Leader: Telecoms Technician (Cape Town) Our client is looking for a Team Leader who can driver's license Experience in managing a small team of technicians Experience in the Telecommunications
Noc Team Leader Jhb - Northern Suburbs
Recru-itNorth Johannesburg
operations of a team of NOC Engineers and NOC Administrators, ensuring optimal Customer service satisfaction stable service and ensuring efficient communication workflow. Key Performance Areas: Customer Satisfaction Satisfaction 30% Supervise Team 30% Supplier adherence to SLA's 10% Administration 10% Reporting 20% Competency the Telecommunications industry Knowledge of customer service principles General understanding of the Basic Conditions of Employment Act in relation to a Support Centre environment” Skills: Experienced and proficient
Noc Team Leader Jhb - Northern Suburbs
Recru-itNorth Johannesburg
operations of a team of NOC Engineers and NOC Administrators, ensuring optimal Customer service satisfaction stable service and ensuring efficient communication workflow Key Performance Areas: Customer Satisfaction Satisfaction 30% Supervise Team 30% Supplier adherence to SLA's 10% Administration 10% Reporting 20% Competency the Telecommunications industry Knowledge of customer service principles General understanding of the Basic Conditions of Employment Act in relation to a Support Centre environment” Skills: Experienced and proficient
Customer Services Consultant Somerset West
Zeminwe RecruitmentSomerset West
The Services Consultant role aims to provide holistic customer champion services to clients, focusing promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported into actionable specifications for the development team, mapping out applicable business processes for integration professional level of service and support. Team Support: Assist the team leader in ensuring that all client
Head: Customer Support Services (fintech) (jb4497)
FreerecruitCentral Johannesburg
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month company seeks a Head of Customer Support Services to join their close-knit team. As a top player in the plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels (predominantly
Product Leader Kariega / Uitenhage
Staff SolutionsSouth Africa
L002234-AK-1 New vacancy is available for a Product Leader: Product Implementation and Lifecycle Management management to keep the models relevant as per customer and regional requirements. Collates and prepares start of production (SOP). Motivate and encourage team members by providing the necessary support, guidance communication is encouraged to ensure products meet customer requirements while being economically viable. at local and international product and platform team meetings to maintain the information flow. Consolidate
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