Telecoms Industry requires a candidate for Remote Support L2. 5 - 10 years experience Matric Ability
tickets using PSA. Provide remote support to clients utilising remote support tools. Handle VoIP-related similar PSA software. Strong understanding of remote support tools and techniques. Experience with VoIP
telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be
Onsite and Remote Support: Utilize strong troubleshooting skills to provide remote support to clients
office based in Century City providing remote technical support to clients. Requirements: Working knowledge
Experience with remote monitoring tools and remote support tools. Knowledge of VOIP systems is advantageous
objectives to users in the head office in Durban and remote support to branches Promptly handle assigned tasks
objectives to users in the Head Office in Durban and remote support to Branches in CPT and JHB. The Person: Matric
the Group. Provide server support – ad-hock. Remote support after hours. Provide support on printers, scanners
Wireless. Assisting Installers with Installations (Remote Support) if needed. Escalating Calls to Second Line