and problem-solving skills to deliver support services for business applications SAP The successful candidate customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholders integrity within the system Ensure all critical services/systems are monitored Provide clear, professional
regular service and maintenance. In critical areas such as server rooms, including considering service level
infrastructure and equipment and ensure regular service and maintenance.
Environment. Adhere to ITIL practices for effective service management. Perform operational maintenance of
telephone system for all branches Log calls to service providers for all the IT related issues Repair