Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
Management, Problem Management, Change Management, Service management)Process Specific Skills:
Service Delivery is vital
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
and develop software solutions, designing or customizing software for client use to optimize operational improvement. Develop new applications to meet customer requirements. Improvement / Innovation: Identify business requirements. Customer Service: Provide quality service to customers while identifying opportunities complex queries, and investigating and resolving customer problems. Tasks: Modify existing software to correct programming and development of documentation. Consult with customers or other departments on project status
project proposals and service delivery requirements, identifying human resource and service provider requirements plans with key deliverable and timeframes and consulting with Operations around amendments required weekly communicating project deliverables, timeframes and service level requirements weekly and as required · Develop resource and materials requirements and engaging with service providers, supply chain and sub-contracting teams teams to confirm plans as required · Appoint service providers by identifying skills and resources required
Reference: NFP014419-Bri-1 A prominent leader in the services industry is seeking talented individuals to join Qualified CA(SA) Experience: Experience in the services industry is advantageous At least 10 years of information contact: Brittney Gie Recruitment Consultant bgienetworkfinance.co.za
Related Duration: Permanent Our client, a managed services provider, is looking for a highly skilled and Previous experience in a managed services provider (MSP) or IT consulting firm. Bachelor’s degree in Computer server administration within an IT managed services or consulting environment. Experience with network security operating procedures. Manage and prioritize tasks, service requests, and projects efficiently, adhering to
issues impacting customer systems. Assist the testing and support teams with customer issues. Apply now information contact: Sanet Snooke Recruitment Consultant 012 348 7559 R70 000 - R 90 000 - Monthly
12
5 Years site experience, 2 years in a consultative capacity
SAP management - SAP Business