IT Development Driving reduction in Net Promotor Score detractors through effective incident management reports Calculate financial and NPS (Net Promoter Score) declines due to technical issues Degree or Diploma
calls logged and resolved. Client satisfaction scores. T
aking calls and troubleshooting issues
Development. Driving reduction in Net Promotor Score detractors through effective incident management
Development.
customer versus internal). Customer satisfaction scores.
Ratio of manual and automated tests.
Gas
Satisfaction: Track partner feedback and satisfaction scores regarding pre-sales engagements. Time to Proposal: