is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Management of Hardware Service Products and Solutions. Management of hardware service portfolio. Customer
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
with client representatives, service providers and other areas within Service Management
expanding the Professional Services sector to generate short-term revenue, developing workflows for streamlined streamlined PS revenue reporting, and enhancing communication between Pre-Sales Engineers (PSEs) and Strategically expand the Professional Services (PS) sector to achieve revenue generation in the short term, optimizing implement administrative workflows to streamline PS revenue reporting within the Pre-Sales department, including (Budgets / Income Statements) Vendor Relationships. Service Orientated Sales experience (preferred) Physical
products and services Performance will be measured against product sales and growth, revenue, adoption and experience (essential) Experience with Digital service and product management (essential) Product Development
leading German multinational corporation's South African division and make a real impact We offer a dynamic
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office record is required. QUALIFICATIONS/EXPERIENCE South African citizens/residents are preferred. IT Degree and debug ABAP code Experience in a Professional Services or Distribution company is an asset Understanding
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office 01 September 2024 QUALIFICATIONS/EXPERIENCE South African citizens/residents are preferred. 4-6 years responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent solutions-based approach SAP ITSD SAP FI SAP CO South African citizens/residents are preferred. 4-6 years
role in South Africa's TMC sector. Emphasizing innovation and sustainability, our South African operations habitat and construction markets. Saint-Gobain South Africa is dedicated to creating smarter, more comfortable to meet tight deadlines and a strong customer service skill, team player, collaborative and flexible