The Technical support specialist is Responsible for providing technical assistance for cases raised telephonically well as queries received in the technical department ● Provides a Technical Help Desk service to clients and internet-based support to External clients and Internal staff to resolve technical queries; ● Performs differentiated service excellence. ● Performs internal administrative management of existing client databases interrogation of system information. ● Ensures technical issues are identified and resolved promptly. Builds
ResponsibilitiesThe IT Technical Support Engineer is responsible for providing technical support and assistance
working and systems.
Providing onsite client support when necessary.
Skills:
Ability
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Experience: 2-3 years of experience in a technical role, working on PCs.
Experience in a team
related field
motivated Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager a team of technical support engineers, and ensuring the highest level of customer support. Manage and a team of technical support engineers Ensure the team provides timely and effective support to clients clients Develop and implement support strategies and processes to optimize customer satisfaction Collaborate departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas
and motivated Technical Support Manager to join their growing team. As a Technical Support Manager, you team of technical support engineers, to ensure the highest level of customer solutions and support services a team of technical support engineers Ensure the team provides timely and effective support Develop and and implement support strategies and processes to optimize customer service and satisfaction Collaborate Collaborate with other departments to enhance support systems, inter-departmental communication, and procedures
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The Technical Support Specialist is responsible for providing first level technical support to end users This role involves diagnosing and resolving technical issues, providing guidance on IT related problems Key Responsibilities Technical Support: Provide first line technical support to end users via phone phone, email, or in person. Diagnose and resolve technical process, hardware, software, and network issues Asset Management, patch management, addressing technical and related issues in line with established secure
An International Company in the Fuel Automation and Vehicle Tracking industry is recruiting for a Technical Technical Support Consultant. The successful incumbent will be office based in Century City providing remote remote technical support to clients. Requirements: Working knowledge of fault finding POS systems 1 to to 2 years Technical IT Support experience
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely very technical, and you will have many opportunities to get involved in not just technical support, but DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia in complex projects for customers. Assist with technical presales, design, and project planning. REQUIREMENTS:
3rd line Support Engineer with at least 3-4 years' experience in 3rd Line Support, to support their clients very technical, and you will have many opportunities to get involved in not just technical support, but Role: Provide 1st to 3rd line support via email, phone, and remote support to the company clients based according to UK and SA office hours to provide support for clients in the UK, SA Europe, US, and Asia be willing to go the extra mile. Assist with technical presales, design, and project planning. Examples