JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
JOB DESCRIPTION Facilities is primarily responsible for delivery of 100% uptime support to business operations and other enabling functions to ensure efficient delivery to end client processes by maintaining a healthy and safe environment for Employees, clients and visitors. This function includes d
RESPONSIBILITIES Formulation and execution of capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with the Client - contract negotiation Implementing revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and appro
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
JOB DESCRIPTION Facilities is primarily responsible for delivery of 100% uptime support to business operations and other enabling functions to ensure efficient delivery to end client processes by maintaining a healthy and safe environment for Employees, clients and visitors. This function includes d
RESPONSIBILITIES Formulation and execution of capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with the Client - contract negotiation Implementing revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and appro
members and contribute to architectural decisions. Assist in day-to-day programming projects, including, data-fixes. Assist customers with queries. Debugging and fixing of issues. Testing. Assist in building a versioned, deployable packages to customers. Assist in developing documentation throughout the software
Junior Software Developer is responsible for assisting in the design, development, and maintenance of other Source Control System that is based on Git. Assist in day-to-day programming projects, including, maintenance of released projects. Creation of data-fixes. Assist customers with queries. Debugging and fixing of
Helpdesk support, so flexibility and a willingness to assist in this area are essential. Key Responsibilities Helpdesk support, including troubleshooting, remote assistance, and user guidance; Maintain accurate records processes and enhance the overall user experience; Assist in the setup and deployment of new equipment. Qualifications Strong communication skills and the ability to assist users effectively; Relevant certifications (e.g