the advisors; escalate as and when necessary. Assist dependents with the completion of claim documents Explain medical benefits/processes to pensioners, and assist pensioners in making a decision on medical changes/option requested, according to the required standards. Manage all telephonic queries appropriately, capture messages
the advisors; escalate as and when necessary. Assist dependents with the completion of claim documents Explain medical benefits/processes to pensioners, and assist pensioners in making a decision on medical changes/option requested, according to the required standards. Manage all telephonic queries appropriately, capture messages