centre to optimise call campaigns and Agent productivity Changing of dial levels to increase talk time administration – Creating and maintaining of users, checking of recycle rules. Changing of area code dialling Maintaining staff accounts on the Vici system • Checking of the recycle rules once a week to confirm all
instruction Ensure that the SLA objectives are met Follow up with clients for outstanding documents In - dept Intelligence centre Act Basic understanding of the ETF product requirements Able to work under pressure Extended
instruction Ensure that the SLA objectives are met Follow up with clients for outstanding documents In - dept Intelligence centre Act Basic understanding of the ETF product requirements Able to work under pressure Extended
Africa) Responsibilities: Understand the project/product and its requirements. Gather first-hand information research to obtain data on labour costs, materials, production times etc. Obtain and review offers and quotes pricing thereof. Ensure that the department is kept up to date with raw material price increases from Procurement
processes. Maintain high levels of quality and productivity by managing workload and meeting deadlines.
maintaining a workplace that is conducive to employee productivity, motivation, and satisfaction. Represent the