and effectively answering telephone calls and transferring calls to the area/person concerned ·Performing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
Claims Control Taking telephonic claims related calls Repudiating claims Arranging assessors when necessary
Duties ● Manage two people on reception ● Ensure no calls are dropped and that every client gets a friendly
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback professional articulation when answering customer calls. Must be able to work in a team Must have a positive
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback professional articulation when answering customer calls. Must be able to work in a team Must have a positive