knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for designing touchpoint. This role involves leading customer experience initiatives, fostering a customer-centric culture outstanding customer experiences. Responsibilities: • Develop and implement a customer experience strategy that to ensure a cohesive and consistent customer experience across all marketing channels (digital, social and drive continuous improvement in customer experience. • Develop and maintain metrics and KPIs to measure
knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for designing touchpoint. This role involves leading customer experience initiatives, fostering a customer-centric culture outstanding customer experiences. Responsibilities: • Develop and implement a customer experience strategy that to ensure a cohesive and consistent customer experience across all marketing channels (digital, social and drive continuous improvement in customer experience. • Develop and maintain metrics and KPIs to measure
management, and ensuring an exceptional customer experience across all channels. As a member of the leadership consistent and compelling brand image Enhance customer experience by implementing innovative and customer-centric marketing strategy to ensure a seamless customer experience Lead multi-channel and campaign marketing efforts ideally an MBA Minimum of 10 years of marketing experience, with at least 5 years in a senior leadership strategically and make data-driven decisions Experience in managing budgets and optimizing marketing
Skills Experience in Marketing automation tools - Eloqua or similar. At least 5 years experience in similar SMB markets. Experience with research methods using data analytic software. Experience in developing environment. Salary / Package Negotiable depending on experience Benefits Provident fund, medical aid, cell allowance
Preferably post-school qualification in marketing At least 5 years of hands-on marketing experience Excellent Excellent communication skills Graphic design experience Experience and confidence in speaking in front of group marketing expertise and experience R 18 000 - R 25 000 pm. (Commensurate with experience)
Preferably post-school qualification in marketing At least 5 years of hands-on marketing experience Excellent Excellent communication skills Graphic design experience Experience and confidence in speaking in front of group marketing expertise and experience R 18 000 - R 25 000 pm. (Commensurate with experience)
Customer-focused for positive customer experience and resolution High school degree; bachelor's degree in retail thrives when presented with a challenge Previous experience in merchandising or related field The ideal candidate computer skills; Microsoft Office Suite a must. Experience with design software, scheduling, or similar
hospitals and clinics. Experience within pharma essential - other industry experience will not be considered products and new employees Qualifications and experience: Degree in Health Sciences essential / compulsory advantageous Digital marketing experience would be an advantage At least 5 years experience in sales and marketing marketing 3 - 5 years experience in pharmaceutical product management TBD Salary information is confidential
Expansion (Including international); Customer Experience; Marketing; Community Engagement.
Further
/>Further requirements include
proven working experience in digital marketing, graphic design and/or HTML experience, driver's license Location : Randburg, Johannesburg Salary : Based on experience (including benefits) DETAILS A well-established science academic training with their marketing experience to be involved in the following: Annual marketing similar relevant experience in the life sciences and / or medical space, or marketing experience in the FMCG skills 2-3 yrs marketing experience in graphic design and/or HTML experience Live close to Randburg or