knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for designing touchpoint. This role involves leading customer experience initiatives, fostering a customer-centric culture outstanding customer experiences. Responsibilities: • Develop and implement a customer experience strategy that to ensure a cohesive and consistent customer experience across all marketing channels (digital, social and drive continuous improvement in customer experience. • Develop and maintain metrics and KPIs to measure
knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for designing touchpoint. This role involves leading customer experience initiatives, fostering a customer-centric culture outstanding customer experiences. Responsibilities: • Develop and implement a customer experience strategy that to ensure a cohesive and consistent customer experience across all marketing channels (digital, social and drive continuous improvement in customer experience. • Develop and maintain metrics and KPIs to measure
management, and ensuring an exceptional customer experience across all channels. As a member of the leadership consistent and compelling brand image Enhance customer experience by implementing innovative and customer-centric marketing strategy to ensure a seamless customer experience Lead multi-channel and campaign marketing efforts ideally an MBA Minimum of 10 years of marketing experience, with at least 5 years in a senior leadership strategically and make data-driven decisions Experience in managing budgets and optimizing marketing
Skills Experience in Marketing automation tools - Eloqua or similar. At least 5 years experience in similar SMB markets. Experience with research methods using data analytic software. Experience in developing environment. Salary / Package Negotiable depending on experience Benefits Provident fund, medical aid, cell allowance
BSc or B Pharm Degree (With retail/marketing experience ideally in the pharmaceutical industry) or; A Diploma (with experience as a Brand Manager ideally in the Pharmaceutical industry but experience in the FMCG FMCG sector will be considered.) 3 -5 years' experience as a Brand/Product Manager in the Pharmaceutical/Medical documentation required: Comprehensive CV Copy of Matric Certificate Copy relevant tertiary qualification
BSc or B Pharm Degree (With retail/marketing experience ideally in the pharmaceutical industry) or; A Diploma (with experience as a Brand Manager ideally in the Pharmaceutical industry but experience in the FMCG FMCG sector will be considered.) 3 -5 years' experience as a Brand/Product Manager in the Pharmaceutical/Medical documentation required: Comprehensive CV Copy of Matric Certificate Copy relevant tertiary qualification
Brand management experience in the Medical/pharmaceutical Industry – Essential Experience and relationships relationships within the hospital business sector Experience in LVP's advantages (Full role profile available documentation required: Comprehensive CV Copy of Matric Certificate Copy relevant tertiary qualification
Brand management experience in the Medical/pharmaceutical Industry – Essential Experience and relationships relationships within the hospital business sector Experience in LVP's advantages (Full role profile available documentation required: Comprehensive CV Copy of Matric Certificate Copy relevant tertiary qualification
10 years OTC pharmaceutical and FMCG experience Proven experience as a Marketing Manager in the pharmaceutical documentation required: Comprehensive CV Copy of Matric Certificate Copy relevant tertiary qualification
10 years OTC pharmaceutical and FMCG experience Proven experience as a Marketing Manager in the pharmaceutical documentation required: Comprehensive CV Copy of Matric Certificate Copy relevant tertiary qualification