developing e-commerce customer experience and operational plan to support business objectives and sales manage vendors effectively to ensure efficient operation Develop best practice standards based on industry industry accepted customer experience metrics Operational responsibilities: Understanding of an online customer's
improvement, identify and manage relevant marketing operations risks Ensure all marketing service providers quality standards Develop the annual marketing operational plan for the Group as derived from the approved against financial goals agreed for the operational areas Drive operational efficiency and quality standards
improvement, identify and manage relevant marketing operations risks Ensure all marketing service providers quality standards Develop the annual marketing operational plan for the Group as derived from the approved against financial goals agreed for the operational areas Drive operational efficiency and quality standards
processes across the business. Develop marketing operational plan and ensure external suppliers and up to
processes across the business. Develop marketing operational plan and ensure external suppliers and up to
campaigns and tracking online activities. Business Operations: Administer the department's activities, functions provider to stay within budget. Ensure that the operations plan (and task list) is prepared and implemented
campaigns and tracking online activities. Business Operations: Administer the department's activities, functions provider to stay within budget. Ensure that the operations plan (and task list) is prepared and implemented
Collaborate with the Head of Operations to align marketing strategies with operational capabilities and objectives
performance management process Assist staff in solving operational problems Qualification and Skills: Must have
performance management process Assist staff in solving operational problems Qualification and Skills: Must have