compilation pro - forma invoicing per SOP - Yes Management and maintenance of customer surveys and related thereof – Once a year – Needs training on this Management and maintenance of customer specification sheets dates - Yes To liaise with the production and operations departments to resolve any product or technical performance. - Yes Provide information to the accounts department on incoming and completed orders payments and accurate allocation of payment to customer accounts - Yes General secretarial duties for sales team
business and existing channel partners. Product Management Stock Levels Ensure that CRM data is up to date engaging with operations/logistics team to support this. Customer Relationship Management / Weekly Performance and Discount Schedules – Working with the Sales Manager to ensure the key customers all have valid and customers (end users). Working with the Service Team, Operations, and other business units to give constructive
support when necessary. Customer Relationship Management: Build and maintain strong customer relationships interactions and transactions accurately. Update customer accounts and record details of inquiries, complaints, and part of a team. Good organizational and time management skill
customer specifications. Work alongside the technical manager to ensure the proposals prepared with quotation