exciting opportunity for a Client Executive in Gauteng.
The Client Executive functions as a general executive for designated client accounts and/or regions / sectors and is accountable for the revenue, sales overall PL and client experience for such accounts. Typical focus is on large accounts and/or regions
This role creates, implements, and manages the client relationship management and pursuit strategy aimed perspective. As an escalation point, this role minimizes client impacting issues and drives internal support and
Qualifications
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retention
by its successful client service team, and we’re on the hunt for a qualified client service manager to You will need a formidable understanding of all client service management requirements, the ability to Maintain working relationships with existing clients to ensure they receive exceptional service and executive-level. Achieve sales goals by assessing current client needs and following a defined selling process with anticipating and ensuring clients’ needs are met and regularly engaging and exceeding client expectations. Recognising
WELCOME Responsibilities for Client Care Team Lead: Interact with clients and build relationships with value to existing client quotations by upselling products Oversee a team of client care consultants and exceptional client experience Mastermind creative ways to deliver an exceptional client experience Resolve Resolve complex client problems or disputes in a professional manner Matric Well Spoken Organisational
retain clients and make sure these clients remain part of the OUTsurance family Dealing with client queries existing policies Skills and Competencies Attitudes: Client service oriented Attention to detail/Quality oriented communication skills Negotiations Keyboard skills Administration skills Influencing Practical learning Qualifications Previous call centre experience - preferably in a client centric or sales environment Previous call centre
operational deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year,
Reference: SW004852-ML2-1 My client, a well-established commodity trading house with an international business administration, sales, marketing, logistics or related commercial field Basic Accounting experience Previous experience in a sales support or administrative role will be an advantage but not essential Coordinate with various departments, such as accounts and logistics, to ensure timely order fulfilment relevant departments. Sales Support: Provide administrative support to the sales team, including scheduling