Ottery, Cape Town is seeking a Customer Service Agent to join their team.
Duties &
times. Obtain shipping reports from the clearing agents. Obtain progress reports from the relevant suppliers clearing agents. Update the shipment schedule with dates of documents received and sent to agents. Only certificates are received timeously and collected by the clearing agents. Record Phytosanitary certificates progress reports from Clearing Agents). Confirm delivery dates with clearing agents. Update the shipment schedule delivery dates. Obtain proof of delivery from clearing agents or transportation providers. Liaise with transport
times. Obtain shipping reports from the clearing agents. Obtain progress reports from the relevant suppliers clearing agents. Update the shipment schedule with dates of documents received and sent to agents. Only certificates are received timeously and collected by the clearing agents. Record Phytosanitary certificates progress reports from Clearing Agents). Confirm delivery dates with clearing agents. Update the shipment schedule delivery dates. Obtain proof of delivery from clearing agents or transportation providers. Liaise with transport
shipments either directly with the Shipping Line or Agent.
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Supervising pre-delivery loading procedures. Collecting and accurate sorting of waybills according to of COD waybills. Collections Procedures: Responding to all telephonic, email collection requests and enquiries verifying client and collection data. Processing collections on system. Generating collections registers for Generating collection quotes to clients on request. Confirming and arranging for collections placed by arranging all 3rd party collections. Updating customer information and daily collections on the system. Administering
Supervising pre-delivery loading procedures. Collecting and accurate sorting of waybills according to of COD waybills. Collections Procedures: Responding to all telephonic, email collection requests and enquiries verifying client and collection data. Processing collections on system. Generating collections registers for Generating collection quotes to clients on request. Confirming and arranging for collections placed by arranging all 3rd party collections. Updating customer information and daily collections on the system. Administering
stock related matters
shipments either directly with the Shipping Line or Agent. Provide routing and tracking information on containers and control documentation flow by liaising with agents, suppliers and customers for the correct and timeous
shipments either directly with the Shipping Line or Agent. Provide routing and tracking information on containers and control documentation flow by liaising with agents, suppliers and customers for the correct and timeous