General Manager will be responsible for managing staff, monitoring performance, implementing company policies including production, marketing, sales, and customer service. Supervise and provide leadership to HODs HODs (Heads of Departments) and other staff members. Monitor and evaluate employee performance, providing targets. Serve as a point of contact for employees, customers, and stakeholders in the absence of the General
General Manager will be responsible for managing staff, monitoring performance, implementing company policies including production, marketing, sales, and customer service. Supervise and provide leadership to HODs HODs (Heads of Departments) and other staff members. Monitor and evaluate employee performance, providing targets. Serve as a point of contact for employees, customers, and stakeholders in the absence of the General
company policies, procedures, and standards of service. Maintain a strong working relationship with employees Lead by example in providing exceptional customer service and creating a welcoming and hospitable atmosphere recruiting, training, and developing staff to ensure a high level of service delivery. Handle guest complaints
company policies, procedures, and standards of service. Maintain a strong working relationship with employees Lead by example in providing exceptional customer service and creating a welcoming and hospitable atmosphere recruiting, training, and developing staff to ensure a high level of service delivery. Handle guest complaints
the hotel, including guest services, operations, revenue management, staff supervision, and overall guest with guests to uphold the highest level of customer service. Responsibilities: Oversee all hotel operations and analyze market trends, competitive set, and customer feedback to identify opportunities for improvement hotel operations, revenue management, and guest service best practices. Ability to work effectively under
the hotel, including guest services, operations, revenue management, staff supervision, and overall guest with guests to uphold the highest level of customer service. Responsibilities: Oversee all hotel operations and analyze market trends, competitive set, and customer feedback to identify opportunities for improvement hotel operations, revenue management, and guest service best practices. Ability to work effectively under