effective liaison between reservations and front office staff with other departments. Ensuring that all
effective liaison between reservations and front office staff with other departments. Ensuring that all
occupancy changes to all departments. Training on Front Office Procedures / SOP's. Driving PIT check procedure check-in/out. Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets. Minimize waste and control resources within within your department. Managing the Front Office floats (reception and “Forex”). Ensure, enforce and including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
occupancy changes to all departments. Training on Front Office Procedures / SOP's. Driving PIT check procedure check-in/out. Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets. Minimize waste and control resources within within your department. Managing the Front Office floats (reception and “Forex”). Ensure, enforce and including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
same or similar position Proficiency in Microsoft Office (Word, Excel and Outlook in particular) Have at
same or similar position Proficiency in Microsoft Office (Word, Excel and Outlook in particular) Have at
offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated
offers/ promotions Immediate communication, to front office, of amendments to on the day arrivals. Follow-up VIP bookings to Reservations Manager and Front Office. Guest complaints and follow up – communicated