General Manager required for client in the food service hospitality sector. Business unit management and takes Sales and service levels strategy implementation Complaint handling and customer satisfaction Matric
cozy atmosphere, exceptional coffee, and friendly service. We pride ourselves on creating a welcoming space operations, manage staff, and provide excellent customer service. The ideal candidate will have a strong background maintaining our high standards of quality and service. Manage the day-to-day operations of the coffee optimal performance. Ensure excellent customer service and address customer inquiries and complaints. Oversee implement marketing strategies to attract and retain customers. Maintain knowledge of current coffee trends and
Client Service: Assist General Manager to improve store and customer service Solving customers complaints complaints, queries Building customer relations Ensuring the customer receives the warmest welcome Stock: Manage Restaurant operations including people, product and customer processes Financial and business acumen (Basic)