Responsibilities:
Description Responsibilities: Report to lodge manager and assistant lodge manager Ensure ultimate guest relations in the lodge and that the "at home" personal attention levels are maintained Management and training of the lodge staff in line with the company standard of excellence Maintain the highe
answer customer inquiries about the menu.
Food Handling:
Cleanliness milk, syrups, and condiments.
Cash Handling:
the menu. Handle customer complaints or issues in a polite and effective manner. Food Handling: Prepare pastries, and other food items. Follow proper food handling and sanitation procedures. Cleanliness and Maintenance: Cash Handling: Process customer payments accurately using a POS (Point of Sale) system. Handle cash, Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention and a passion for coffee. Basic math skills for handling cash and making change. Personal Attributes: Friendly
especially COSTINGS and INVENTORY Enforcing food handling regulations and other guidelines to increase guest restaurant and finding ways to bring in more customers Handling customer complaints Completing necessary paperwork
guests, providing lodge welcomes and orientation, handling inquiries, and assisting with various guest services positive first impression of the lodge.
type and rates to ensure maximum revenue
guests, addressing their needs and inquiries, handling feedback and complaints, and ensuring a positive quality.
Cash Handling and Reporting: Supervise cash handling procedures, process payments sanitation regulations in the workplace, including food handling practices, cleanliness standards, and safe working
Resilience: Demonstrating perseverance, handling rejection with grace, maintaining motivation during
addressing inquiries, scheduling appointments, and handling feedback or complaints professionally.