aspects of the Forecourt and Forecourt Customer Attendants. Assistant to Manager. Second in-charge. Responsible service areas • Ensure all Forecourt Customer Attendants (FCA) o have received proper training o are well-groomed customers are served efficiently, and their requests attended to politely • Maintain a clean working environment Recommend improvements for Forecourt Customer Attendant related matters • Oversee all aspects of the forecourt from General Manager • Manage Forecourt Customer Attendants, including arranging shifts and maintaining discipline
an awareness of each hotel's market position Attending and running internal RevGen meetings to provide overall strategy to ensure increases in revenue Attending owners' meetings and providing reporting and insightful
not harm or injure self or others MISCELLANEOUS: Attends meetings and training required by the General Manager when necessary Ensures guest satisfaction by attending to their requests and inquires courteously and