enhancement efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes
calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain
enhancement efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes
calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain