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Call Centre Manager
Excellent Staffing
Cape Town Region
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback Develop and implement strategies to achieve the call centre's goals and objectives. >> Team KPIs required Leverage technology and software to improve call centre operations and customer interactions. 5. Reporting
share this job on whatsappCall Centre Manager Cape Town, South Africa
Excellent StaffingCape Town Region
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback Develop and implement strategies to achieve the call centre's goals and objectives. >> Team KPIs required Leverage technology and software to improve call centre operations and customer interactions. 5. Reporting
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