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Call Centre Customer Service Manager Elandsfontein
Treetop Talent
South Africa
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO's with a clear vision internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) 5. Governance & Compliance
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