procedures or prior experience to the line manager May refer to regulatory requirements, service level agreements ability to balance internal vs external customer requirements. Adaptability / Resilience with the ability Decision making skills Initiative / Proactive Experience, Knowledge and Qualifications Grade 12 or Equivalent skills 2-3 years' experience as a Team Leader in a Call Centre environment 1 years' experience as an operations Manager in a call Centre environment 6-12 months' experience in financial analysis and forecasting A good
service agents with previous Airport Operations experience to service USA customers The role is dynamic are looking for candidates with the following experience: Ticketing Agent/ Check-In Agent Flight Attendant/ Cabin Crew member Reservations Agent Previous experience with native GDS desktop: Sabre Red Application