services of Retention consultant in the Retention department based at Tracker Head Office in Johannesburg of ownership with assistance from the sales departments/business sales consultant. Ensure that electronic requests received within the Customer Service Department are handled efficiently and in line with service
services of Retention consultant in the Retention department based at Tracker Head Office in Johannesburg of ownership with assistance from the sales departments/business sales consultant. Ensure that electronic requests received within the Customer Service Department are handled efficiently and in line with service
Point of Contact for managers and supervisors Develop and implement strategies to improve client satisfaction engagement Note taking Collaborate with other departments to ensure seamless communication and coordination
Point of Contact for managers and supervisors Develop and implement strategies to improve client satisfaction engagement Note taking Collaborate with other departments to ensure seamless communication and coordination
requests, and resolutions. Coordinate with various departments to ensure timely resolution of customer issues metrics, and customer feedback. Assist in the development and implementation of administrative procedures
Underwriters to join their dynamic team due to their department expansion. The personal lines underwriter will
Underwriters to join their dynamic team due to their department expansion. The personal lines underwriter will
Call Resolution (FCR) Escalating cases to other departments if FCR cannot be done during FLT Working with
Call Resolution (FCR) Escalating cases to other departments if FCR cannot be done during FLT Working with
provide regular feedback to encourage professional development and growth. Foster a positive and collaborative procedures. Collaborate with cross-functional teams to develop and implement strategies to optimize client service to the development of strategies to enhance overall client satisfaction. Training and Development: Coordinate practices. Stay updated on industry trends and developments, sharing knowledge and insights with the team team-building skills, with a focus on motivating and developing team members. Commitment to delivering exceptional