R 18 000
Reports to: Call Centre Manager
Job Descripti
all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by Our Client’s
systems as required. Skills
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime