customers and directing vehicles to an available technician. Consulting with technicians about needed repairs questions about service outcomes and consulting with technicians when necessary. Informing customers about potential customers of changes in service or when their vehicle is ready to be picked. Manage mechanics, service productivity workshop technician. Ensure that parts arrive on time. Ensure that the technician comply with their Technical Knowledge: Develop a basic understanding of vehicle systems: While a full mechanic's knowledge isn't