etiquette in line with requirements (handling time, talk time, lost calls, etc.).
done accurately and within agreed upon turnaround times.
Responsibilities:
etiquette in line with requirements (handling time, talk time, lost calls, etc.). Customer Service Provide in providing explanations, agreeing on delivery times with policyholders and managing expectations Please
Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Attributes : Communication Negotiation skills Good time management Customer Oriented Patience and diligence
Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Attributes : Communication Negotiation skills Good time management Customer Oriented Patience and diligence
Department at all times Ability to work methodically and to retain composure at all times when the work load
well as the solution, in addition to providing real-time support. Minimum Matric/ Grade 12 Tertiary qualification
well as the solution, in addition to providing real-time support. Minimum Matric/ Grade 12 Tertiary qualification
have excellent verbal communication skill Excellent time management skills Problem solving Driver Trainer
relating to productivity, adherence, turnaround time and quality Provide an exceptional customer experience