Months Contract - Centurion. The purpose is to Manage the customer support team ensuring the development meet the minimum requirements will be considered Manage , coordinate, and track the customer service team problem-solving skills. Good understanding of management practices and techniques. Excellent leadership diploma/Degree advantageous . 3 years relevant experience managing staff in customer support/ call centre environment skills. Ability to multi-task, prioritize, and manage time effectively. MUST have SUPERVISOR customer
ensuring retention of clients along with profitable sales and growth of the customer base. Achievement of targets on FTTH products. The Hypa brand must be positioned as a premium brand in the fibre industry. Care must must be taken to ensure that the brand is consistently deployed. Handle customer complaints and queries communications (phone calls, emails, and other channels) and manage customer product and other enquiries. Accurately
ensuring retention of clients along with profitable sales and growth of the customer base. Achievement of targets on FTTH products. The Hypa brand must be positioned as a premium brand in the fibre industry. Care must must be taken to ensure that the brand is consistently deployed. Handle customer complaints and queries communications (phone calls, emails, and other channels) and manage customer product and other enquiries. Accurately
policies and procedures
the BPO is space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town engaging directly with Hotel guests as a specialist in sales and reservations, with the opportunity to upskill complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE. Candidates must have experience with
that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service costs. Capture information on Astea i.e. the call management system. Ensure that accuracy is maintained, and teams of potential violations. Adhere to Quality Management System procedures. Conduct quality assurance (preferable) 1 – 2 years' experience in call management within the IT managed services industry Computer Literacy e-mail) A very good ability to use ASTEA work order management Ability to draw computerised reports Ability
the BPO is space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town engaging directly with Hotel guests as a specialist in sales and reservations, with the opportunity to upskill complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE. Candidates must have experience with
automotive sales disruption in South Africa, providing our customers with a digitally immersive sales experience market for a well-loved second-hand vehicle or a brand-new vehicle out of the box, ICAR will help our customers magic of finding or selling their dream car. Our brands include Digi Cars, Chery, Omoda, Jaecoo and Armoured activation and sale closure support through creation, engagement and lead management of clients digitally to drive leads aligned to the brands onsite and in our catchment areas. This could be through activation
automotive sales disruption in South Africa, providing our customers with a digitally immersive sales experience market for a well-loved second-hand vehicle or a brand-new vehicle out of the box, ICAR will help our customers magic of finding or selling their dream car. Our brands include Digi Cars, Chery, Omoda, Jaecoo and Armoured activation and sale closure support through creation, engagement and lead management of clients digitally to drive leads aligned to the brands onsite and in our catchment areas. This could be through activation
We provide a variety of customer care, sales, claims, administration and office-based services to international numerous different industries. Our company is owner-managed which ensures that we source only the highest quality Description: We are seeking an experienced Campaign Manager to join our team at Intellibpo. As a leader in vital role in driving performance excellence, managing team leaders and the client, whilst ensuring service performance data to identify trends, opportunities, and areas for improvement. Collaborate with cross-functional