qualification (Minimum NQF 5). Project Management & Supply Chain Management duties : To provide support support and accurate feedback to the Project Manager. To ensure newly Commissioned sites are on Monitoring of Customer Service. NQF5 in Project Management/supply chain management R7000
policies and procedures
level of escalations and complaints Effectively manage the customers expectations Matric or NQF level per month ( Non-negotiable) Contract: 3 Months (project based) Location: Mutual Park, Pinelands – Cape
that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service costs. Capture information on Astea i.e. the call management system. Ensure that accuracy is maintained, and teams of potential violations. Adhere to Quality Management System procedures. Conduct quality assurance (preferable) 1 – 2 years' experience in call management within the IT managed services industry Computer Literacy e-mail) A very good ability to use ASTEA work order management Ability to draw computerised reports Ability
customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality Description: We are seeking an experienced Campaign Manager to join our team at Intellibpo. As a leader in vital role in driving performance excellence, managing team leaders and the client, whilst ensuring service efficiency and customer experience. Monitor and manage workforce planning, including staffing levels,
customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality productivity in your team Be able to communicate Management Instructions and Discussions Ensuring that your network infrastructure. Experience with telecom project management and familiarity with relevant tools and methodologies Leadership skills: · Proven ability to lead and manage a technical team. Excellent interpersonal and communication
customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality Joburg South or 20 kilometres away from our Parktown Office. Computer literate and be able to type at least
Company Name: DNR Assist. Job Type: Contract. DNR Assist is a leading Roadside assistance & call center call center analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound
customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality
level of escalations and complaints Effectively manage the customers expectations Matric or NQF level per month ( Non-negotiable) Contract: 3 Months (project based) Location: Mutual Park, Pinelands – Cape