This role provides activation and sale closure support through creation, engagement and lead management
& Supply Chain Management duties : To provide support and accurate feedback to the Project Manager. To
This role provides activation and sale closure support through creation, engagement and lead management
Meet company objectives by ensuring retention of clients along with profitable sales and growth of the customer base. Achievement of Retention targets on FTTH products. The Hypa brand must be positioned as a premium brand in the fibre industry. Care must be taken to ensure that the brand is consiste
and engaging directly with Hotel guests as a specialist in sales and reservations, with the opportunity
or integration in the CIC or broader business. Support Work Force planning to Anticipate peaks and troughs published as a knowledge base which will inform Specialists to better handle customer interactions to reduce and negotiation with business partners, CIC Ops support and other suppliers. Thorough understanding of
and engaging directly with Hotel guests as a specialist in sales and reservations, with the opportunity
Centurion. The purpose is to Manage the customer support team ensuring the development and delivery of a regulatory requirements. The role of a customer support supervisor requires excellent listening and communication satisfaction with all client products. Providing back-up support to fellow administration team as and when required staff in customer support/ call centre environment. Punctual. Proven customer support experience or experience
Management team
customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service excellence orders results. Review incomplete incidents with Support Technicians and ensure that they are updated with