Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type Type : Full-time Working Hours : 8am - 8pm European hours. Salary : R27 000 About our Client: Our client exceptional customer experiences. They are committed to fostering a dynamic and inclusive work environment that customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions quality standards; Create and update customer experience reports; Analyze data to identify areas for improvement;
continent in the World and provide our guests with an experience that is second to none. The Workforce team helps helps to maintain an excellent experience for our guests by engaging with team members to optimize the center shrinkage and develop reports for adherence to work schedules. • Provide management with daily reports Skills & Requirements : • Preferred prior experience with Workforce Management platforms (Genesys (Outlook, Excel, Teams, Word, PowerPoint) • Ability to work in a fast paced dynamic environment with shifting
assigning customer service tasks daily Developing a working knowledge of company products, operation of products management Qualifications and Experience: Completed Matric Proven experience in a customer service management Per Month. This is not a remote working position and standard working hours from the office in Woodstock
assigning customer service tasks daily Developing a working knowledge of company products, operation of products management Qualifications and Experience: Completed Matric Proven experience in a customer service management Per Month. This is not a remote working position and standard working hours from the office in Woodstock
exp (no benefits), commission on additional sales work on a sliding scale as per performance Sites: Cape (Bellville) and Cape Town City Centre. You must be able to work, shifts, weekends and public holidays as below Airport: (must be able to produce a copy) 2 years working experience in a customer facing role Must be sales / / target driven Computer literacy Able to get to work with your own transport or reliable transport in in order to be punctual with your shifts Able to work shifts, weekends and public holidays (rotational
exp (no benefits), commission on additional sales work on a sliding scale as per performance Sites: Cape (Bellville) and Cape Town City Centre. You must be able to work, shifts, weekends and public holidays as below Airport: (must be able to produce a copy) 2 years working experience in a customer facing role Must be sales / / target driven Computer literacy Able to get to work with your own transport or reliable transport in in order to be punctual with your shifts Able to work shifts, weekends and public holidays (rotational
Ensuring organisation efficiency 3 years' insurance experience Insurance and claims management skills Insurance communication and interpersonal skills Ability to work independently and collaboratively Knowledge of insurance
Ensuring organisation efficiency 3 years' insurance experience Insurance and claims management skills Insurance communication and interpersonal skills Ability to work independently and collaboratively Knowledge of insurance
Requirements: Must have a minimum of 2 years' recent experience as a Service Advisor within the Automotive Industry have the ability to work in a high pressure environment Particular brand experience will be an advantage Structure: Basic Salary R 15 000 to R 16 000 based on experience Incentives (Up to 3K) Benefits (Only suitable
minimum of 1 year Call Centre Customer Service experience. (Ideally from hospitality, retail, banking, CANDIDATES WITH A SOLID TRACK RECORD WITH WORK EXPERIENCE Matric Residing in Khayelitsha Brilliant communication record Ability to work 8am to 5pm Monday to Friday and at a later stage ability to work graveyard shifts