As the Client Services Team Leader at Sopema Funerals, you will be responsible for overseeing the day-to-day day-to-day operations of the client services team, ensuring the delivery of high-quality service and maintaining play a critical role in leading and motivating the team to achieve and exceed performance targets while Responsibilities: Team Leadership: Provide strong leadership to the client services team, offering guidance guidance, support, and mentorship. Set clear team objectives and provide regular feedback to encourage professional
As the Client Services Team Leader at Sopema Funerals, you will be responsible for overseeing the day-to-day day-to-day operations of the client services team, ensuring the delivery of high-quality service and maintaining play a critical role in leading and motivating the team to achieve and exceed performance targets while Responsibilities: Team Leadership: Provide strong leadership to the client services team, offering guidance guidance, support, and mentorship. Set clear team objectives and provide regular feedback to encourage professional
telesales & queries, courier system for daily collections, filing documentation. Accuracy and efficiency
telesales & queries, courier system for daily collections, filing documentation. Accuracy and efficiency
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback to improve team productivity and overall performance through incentives Conduct regular team meetings to environment Monitor and evaluate individual and team performance, implementing corrective actions or management skills, capable of motivating and inspiring a team Analytical mindset, adept at interpreting data,
issues. You'll be providing feedback / reports to the team and you'll be the “go to” person for your clients move to a hybrid working with 2 days in office. The team is young, dynamic and passionate about what they a fun working environment and they often to nice team building events and so far even an incentive trip confident team player that is passionate about what they do and will bring a positive energy to the team. Some
issues. You'll be providing feedback / reports to the team and you'll be the “go to” person for your clients move to a hybrid working with 2 days in office. The team is young, dynamic and passionate about what they a fun working environment and they often to nice team building events and so far even an incentive trip confident team player that is passionate about what they do and will bring a positive energy to the team. Some
Removal and Permanent Make-Up Personal Attributes: team player, friendly, happy disposition, diligent, honest
Removal and Permanent Make-Up Personal Attributes: team player, friendly, happy disposition, diligent, honest
escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must