the Service Level Agreement (SLA) Responding in a timely manner to client mails and / or chats (internal with third party vendors – logging cases, ensuring timely feedback and escalating outstanding cases to vendor of interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication
the Service Level Agreement (SLA) Responding in a timely manner to client mails and / or chats (internal with third party vendors – logging cases, ensuring timely feedback and escalating outstanding cases to vendor of interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication
Coordinate with various departments to ensure timely resolution of customer issues. Prepare reports