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Avaya Contact Centre Manager Jobs in South Africa

Jobs 1-10 of 143

Call Centre Manager Johannesburg, South Africa

 Oxyon People Solutions LtdJohannesburg

Description PURPOSE OF THE JOB Manages and builds a high-performance call center of CLO's with a clear internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain Business Management or related field. Experience: 5 years management experience in a Call Centre environment RESPONSIBILITIES AND KEY RESULTS AREAS People Management Build & maintain a solid & respectful and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if needed) Weekly documented


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Call Centre Customer Service Manager Elandsfontein

 Treetop TalentSouth Africa

We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO's with a clear vision internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) 5. Governance & Compliance


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Call Centre Agent Midrand

 Landing On Mars Pty LtdMidrand  R6500-00

a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport


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Call Centre Agent Midrand

 People DimensionMidrand  R5 000 CTC pm

experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent


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Customer Centre Agent Pretoria

 Twoline Trading 112 Ltd Dignity Life AdministratorsSouth Africa

and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Proficiency Utilize call centre software, insurance software and customer relationship management (CRM) systems customer problems. Escalate complex issues to higher management when necessary. g) Sales and Retention Identify including call handling time and resolution rates. Manage time effectively to handle a high volume of calls Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively


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Call Centre Agent R6500-00

 Landing On Mars Pty LtdMidrand  R6500-00

a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport


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Call Centre Agent West Rand

 Sydsen RecruitWest Rand

Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Brand in SA is looking for a Client Service Call Centre Consultant. The position will be based in Roodepoort Roodepoort, West Rand Requirements: Call Centre Experience Customer Centric Automotive industry background required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider


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Customer Service Call Centre Agent (fraud Dept)

 Genpact South Africa Proprietary LimitedJohannesburg

The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,


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Customer Service Call Centre Agent Johannesburg

 Genpact South Africa Proprietary LimitedJohannesburg

The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,


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Customer Support Agent Or Call Centre Agent Market Related

 Twoline Trading 112 Ltd Dignity Life AdministratorsSouth Africa

and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Proficiency Utilize call centre software, insurance software and customer relationship management (CRM) systems customer problems. Escalate complex issues to higher management when necessary. g) Sales and Retention Identify including call handling time and resolution rates. Manage time effectively to handle a high volume of calls Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively


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