defining performance standards and meeting service levels; manage resources. Leadership skills: ability to
statistics to determine customer service levels Use quality monitoring data management systems Monitor customer Analyze customer service levels Take corrective action to rectify deficiencies People Management: Manage and
service delivery requirements and service level agreements and actively manage adherence to schedule • Address
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor in Johannesburg to provide an exceptional and professional customer service experience by performing to the best of their abilities all duties and responsibilities as reasonably assign
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor in Johannesburg to provide an exceptional and professional customer service experience by performing to the best of their abilities all duties and responsibilities as reasonably assign
To provide an exceptional and professional customer service experience including to perform to the best of your abilities all duties and responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner to clien
To provide an exceptional and professional customer service experience including to perform to the best of your abilities all duties and responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner to clien
We are seeking a Client Service Manager to ensure that our clients receive the highest level of service. The ideal candidate will be a proactive and customer-focused individual who is able to lead a team in delivering excellent service and support to clients in a ride sharing environment. Key Respon
We are seeking a Client Service Manager to ensure that our clients receive the highest level of service. The ideal candidate will be a proactive and customer-focused individual who is able to lead a team in delivering excellent service and support to clients in a ride sharing environment. Key Respon