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Customer service / support
- Permanent
- Last 3 days
Customer Service Agent Cape Town NEW
Believe Resourcing Pty Ltd
Cape Town Region
Salary: R11,000 CTC per month diverse sectors including automotive, financial services, healthcare, retail, and tech industries. With About the Role: As a full-time French Customer Service Agent based in Cape Town, South Africa, you'll customer satisfaction and delivering outstanding service. Your role will involve handling inbound and outbound needs effectively; Deliver exceptional customer service that enhances the company's reputation and fosters accessible; Collaborate with team members to achieve service targets and contribute to a positive team environment
share this job on whatsappCall Centre Manager NEW
Excellent StaffingCape Town Region
allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources and tools and feedback. Recruitment and Training: Oversee the recruitment, training, and development of new and existing team leaders - Rentals and sales etc 3. Customer Service Excellence Customer Interaction: Ensure that all company policies. (rentals vs sales - documented process and policy to be signed by users) 3CX Wall board monitor quality assurance processes to ensure high standards of customer service. 4. Strategic Planning
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