Organise deliveries and ensure customer orders are dispatched in full and on time What we need from you: A
Organise deliveries and ensure customer orders are dispatched in full and on time What we need from you: A
diallers and Team Leaders
reporting feedback, Training new onboard agents, Dispatching technician/driver according to the client’s location
checked and authorised if appropriate prior to dispatch
Weekly vehicle check procedure
you to apply. Duties: Receive calls from customers and answer questions, receive complaints, or troubleshoot
wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer by means sales consultant. Ensure that electronic requests received within the Customer Service Department are handled incoming calls within the SLA. Action e-mail requests received from internal and external customers. Resolving
wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer by means sales consultant. Ensure that electronic requests received within the Customer Service Department are handled incoming calls within the SLA. Action e-mail requests received from internal and external customers. Resolving
i>Passionate about ensuring that the customer receives excellent service