and professional telephone manner – The ability to stay calm under pressure and look after several things
Previous experience in a similar role. Ability to stay calm when customers are stressed or upset. Computer
that turn over gets posted daily. Ensure workshop stays up to Brand Compliancy. Working Hours: Mon-Fri 07:00-17:30 concerns and relay them accurately to technicians. Stay updated on service procedures: Familiarize yourself information. Additional Tips: Continuous learning: Stay updated on the latest advancements in the automotive
presentations on client service metrics and goals Stay informed about industry trends and best practices
presentations on client service metrics and goals Stay informed about industry trends and best practices
fast-paced and dynamic environment. Willingness to stay updated with the latest industry trends and technologies
understanding of service protocols and best practices. Stay updated on industry trends and developments, sharing
understanding of service protocols and best practices. Stay updated on industry trends and developments, sharing